FAQ

YES! All the skills I provide you are applicable globally and cross culturally. With my unique perspective that comes from first-hand experience of different cultures, I understand many nuances that occur culturally. 

I define family as anyone you consider your family where you are the guardian or caretaker of children, i.e. 

• The nuclear family, or traditional family consists of two parents and children. The children can be biological or adopted. The parents can be from different sexes, same-sex or gender fluid. The premise of this family is two parents raising children in the same home. 
• Single parent families consist of one parent with one or more children.
• Extended families with their grandparents, in-laws, aunts, nieces, nephews, uncles, and cousins under the same roof.
• Childless family consists of partners living together without children and care of family of friends children
• Stepfamilies are also known as blended families. They consist of two halves of other nuclear families that blend into one.
• Grandparent families are parents who are raising their grandchildren.

No problem. My typical age ranges are geared to the language and phase they are in life, however you may choose which class is best for your child. Children between the ages of 13 and 18 must ask for their parent's or guardian's permission and agreement before participating in any of my courses, coaching or live events. 

Absolutely! If you need to make payment through any other method other than PayPal or Stripe, contact me. I have workshops on Outschool and offer $20 off for your class which includes my workshop.

I use two different companies for assessments, one for adults, the other for Teens and Tweens. Both companies' reports meet APA Standards for Construct Validity & Reliability and highly regarded in their niche. For the most accurate report, answer the questions based on what best suits your natural style rather than how you "have to show up" in the environment you're in. 

Not at all! The assessments you'll take in my workshops are NOT a test, so you do not pass or fail. It is also not a predictor of your intelligence (IQ) or value and does not act as a diagnostic instrument. In addition, the activities and exercises within my workshops do not determine a learner's cognitive outcome. 

The assessment will take 20-30 minutes of your time, and requires no advance preparation or study. When you respond to the assessment questions, please answer based on how you see yourself in your work or school environment.

There are 3 steps.

Step 1: You will complete an intake form which will provide me with the information needed to register you for the assessment. I will ask for the first name, last name and an email to send the report. 

Step 2: I will send you an assessment link via email to complete. 

Step 3: Print guidebook prior to the workshop. Please do not read the documents ahead of time or you’ll take some of the fun out of the exercises I have planned for you! I promise it will be worth the wait. 

I'll guide you each step, just make sure you keep a lookout for my emails.

A lot of prep work and planning is involved for workshops and coaching sessions. If you are unable to make a live workshop or coaching session, you may reschedule 48 hours prior to the appointment time, otherwise it will be considered a cancellation.

Refunds are offered for cancellations before 48 hours of the workshop.

Refunds will not be offered for no-shows or once an assessment has begun. 

If in my REFRESH & RESET live workshops my key concepts are not clear, I'd be happy to review them during our Reflection for clarity. 

Due to privacy reasons, you do not have permission to record courses, live sessions or coaching sessions. 

I'm currently still building the community feature of my business and you will be notified when it is officially open. I want to engage you as much as possible to keep the conversation alive and help families put into practice what they've learned. If I see demand for more education in a particular skill set, I'll create mini courses exclusive for my community. I also share family team building exercises with the community, bring in guest speakers and experts, provide exclusive access to open spots for coaching, and offer discounts on future products. 

All my videos are closed captioned for accessibility. If you need a braille version of the script and workbooks, please contact me.

I have had children on the spectrum take my classes, not all parents disclose that information to me. If you’re interested in exploring this further, please let me know by contacting me.

No, the report does not predict mental health needs and is NOT a substitute for mental health services. The interpretations derived from theory also DO NOT offer guidance in dealing with significant emotional or trauma-related issues. It is assumed that those completing the assessment are in reasonably sound mental health. I am a leadership coach and not licensed for mental health situations or needs. Those seeking mental health counseling should obtain guidance from a licensed counselor or therapist.

Society of Human Resource Management-Senior Certified Professional

DiSC Certified Trainer

Professional Certified Emotional Intelligence Coach 

Professional Certified Emotional Intelligence Coach 

Professional Certified Life Coach

I also have my Masters in Organizational Development and Human Behavior from the School of Education at The George Washington University

I'm so glad you asked! Here's a few options:

• Buy Gifts: Purchase a workshop someone special!
• Testimonials: After each class or course I ask you for feedback and if you are willing to provide a testimonial, I'd love to add it to share on my social media site.
• Shout out on Social Media: Tag me with @refreshr.pro and I'll repost!
• Connect me with your School: Wouldn't it be awesome of those influential peers surrounding your child also are emotionally intelligent, how that would change your child's experience? I provide schools with a special pricing structure based on volume.
• Share with your Educator: I have a workshop starting in December just for them! It will change the way they teach and the way students experience their class. I'm looking for 10 educator to test my workshop on at a heavily discounted price.  Have them send me an email if they want to be considered.
• Bring me into your organization: So many working parents are struggling right now. I might qualify for your Training & Development programs and your peers might get reimbursed for taking my course/live events.